July 9th, 2026

New

Improved

Fixed

PawthosX One Update | July 8th, 2026

We released an update focused on fixing workflow issues, improving reliability, and reducing friction for clinic teams.


Automations and Forms

  • Fixed an issue where some forms, NPS messages, and client workflows were not triggering as expected.

  • Fixed an automation routing issue so clinic-specific automations now run correctly again.

  • Resolved an issue where some queued automations may have sent too quickly after the update.

  • Added additional checks to help prevent automation queue issues during future updates.

Patient Records

  • Updated SOAP and discharge notes so the patient name pulls from the chart instead of relying only on what AI hears.

  • Fixed an issue where dispensed or checked-out medications were not always showing in the patient record.

  • Added work toward a clearer “View Trends” option for lab results.

  • Improved rabies certificates by adding the required vaccine lot, expiration date, DVM signature, and rabies tag number fields.

Tasks and Follow-Ups

  • Fixed an issue where task descriptions and notes were not visible on the Taskboard.

  • Added quick follow-up options for common timeframes, including 7 days, 14 days, 30 days, 6 months, and 12 months.

  • Improved dark mode visibility in the End of Appointment Checklist.

Inventory and Charges

  • Improved inventory import handling, including expiration date validation.

  • Identified and addressed a container entry display issue where the bottom of the form could be cut off.

  • Added future workflow planning for faster container entry using a starting and ending container number.

  • Fixed an issue where group code charges, kits, prices, and item text were not displaying correctly.

Payments and Refunds

  • Fixed refund search so teams can search by invoice number, estimate number, or name.

  • Improved refund result scrolling.

  • Fixed a blocker that could prevent partial refunds from being completed.

Reporting

  • Added work for clearer PDF and CSV report formats in Business Presence reporting.

  • Added report examples to help teams better understand what exports will look like.

  • 15 of 42 templates added.

Settings and Integrations

  • Cleaned up wording in Settings so labels better match what is currently available.

  • Updated accounting language to reflect the correct connection path.

  • Removed unnecessary vendor names from eRx settings.

  • Removed specific lab equipment references until those integrations are available.

  • Updated “ClinicOS Control Hub” language to “PawthosX One.”

  • Fixed an issue where AI model selections could fail to save or appear unavailable.

DVM License Tracking

  • Added expiration date fields for USDA, DEA, and state licenses.

  • Added reminder timing for 90, 60, 30, and 14 days before expiration.

  • Added groundwork for blocking expired-license workflows when needed.